TRAVEL ASSISTANCE INSURANCE provided by insurance company ARAG.
If your insurance company doesn't cover your trips you can contract this insurance policy to get additional coverages.
The insurance policy is optional. Happy Erasmus recommends to do it, otherwise we inform you that the costs of any mishap could run on your own.
INSURANCE MUST BE CONTRACTED AT LEAST 1 DAY BEFORE ACTIVITY BEGINS. Once the policy is issued, it can not be canceled or changed, so the payment will not be subject to reimbursement.
Policy coverage:
Medical and health care in Spain 601.0€
Medical and health care in Europe and countries bordering the Mediterranean, Gibraltar and Jordan 901.52€
Repatriation or transport of injured and / or sick UNLIMITED
Repatriation or transport of two companions INCLUDED
Repatriation or transportation of the deceased insured UNLIMITED
Theft and damage to luggage 30.05€
Transmission of urgent messages UNLIMITED
Once your policy is contracted your original is fully to your dsiposicón in Happy Erasmus.
In case of loss, you must appeal to the Insurance Company. Happy Erasmus can advise you with the steps to follow, but it is the Insurance Company that takes responsibility and gives the resolutions of each specific case. However, from Happy Erasmus we will do everything possible to help you.
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If your insurance company doesn't cover your trips you can contract this insurance policy to get additional coverages.
The insurance policy is optional. Happy Erasmus recommends to do it, otherwise we inform you that the costs of any mishap could run on your own.
INSURANCE MUST BE CONTRACTED AT LEAST 1 DAY BEFORE ACTIVITY BEGINS. Once the policy is issued, it can not be canceled or changed, so the payment will not be subject to reimbursement.
Policy coverage:
Medical and health care in Spain 601.0€
Medical and health care in Europe and countries bordering the Mediterranean, Gibraltar and Jordan 901.52€
Repatriation or transport of injured and / or sick UNLIMITED
Repatriation or transport of two companions INCLUDED
Repatriation or transportation of the deceased insured UNLIMITED
Theft and damage to luggage 30.05€
Transmission of urgent messages UNLIMITED
Once your policy is contracted your original is fully to your dsiposicón in Happy Erasmus.
In case of loss, you must appeal to the Insurance Company. Happy Erasmus can advise you with the steps to follow, but it is the Insurance Company that takes responsibility and gives the resolutions of each specific case. However, from Happy Erasmus we will do everything possible to help you.
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TRIP CANCELLATION BY CUSTOMER:
At any time the customer may cancel the requested or contracted services, being entitled to the refund of the amounts that he would have paid. However, the customer will have to compensate the organizing copmàny in indicated amounts:
Administration fees : 2 euros
Besides :
a) A penalty consisting in a 50% of the total amount of the trip, if the cancellation occurs more than one month and less than fifteen days before the date of the trip's commencement.
b) A penalty consisting in a 75% of the total amount of the trip, if the cancellation occurs between the forteen day and tenth before the date of the trip's commencement.
c) A penalty consisting in a 100% of the total amount of the trip, if the cancellation occurs within the last ten days before the date of the trip's commencement.
CANCELLATION PROCEDURE:
The cancellation in any case MUST BE NOTIFIED BY:
- email to info@happyerasmus.com and be answered by Happy Erasmus staff.
- in person at the Happy Erasmus Office where you will receive a document certifying that they received your request.
* No other means of notification is considered official for which the request will not be processed.
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PROCEDURE FOR CHANGE OF THE TRAVEL HOLDER:
Administrative fees: 2 euros
The change of the travel holder must be notified by:
- 2 emails to info@happyerasmus.com BY BOTH INTERESTED PARTS and be answered by the Happy Erasmus staff.
- in person at the Happy Erasmus Office where the change be made instantly if nothing prevents it. The presence of both interested parts is required.
IN CASE OF A NOMINAL PASSAGE OF THE BOAT OR AIRCRAFT IN THE TRIP AND THE CHANGE OF THE HOLDER REQUIRES THE ISSUANCE OF THE NEW PASSAGE OR NEW INSURANCE POLICY THE MANAGEMENT PRICE COULD INCREASE CONSIDERING THESE ADDITIONAL COSTS.
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- All activities are subject to a minimum number of participants. Happy Erasmus reserves the right to cancel this activity if the minimum number is not reached.
- The program may be subject to changes in order to improve the development of activities.
- Last minute changes such as modification of place, time, etc. will be notified through email, being each one responsible to provide a valid email and consult it even within 2 hours before the trip.
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IF THE TRIP IS CANCELED BY THE COMPANY, THE CUSTOMER RECEIVES THE FULL REFUND OF ALL PAID AMOUNTS
At any time the customer may cancel the requested or contracted services, being entitled to the refund of the amounts that he would have paid. However, the customer will have to compensate the organizing copmàny in indicated amounts:
Administration fees : 2 euros
Besides :
a) A penalty consisting in a 50% of the total amount of the trip, if the cancellation occurs more than one month and less than fifteen days before the date of the trip's commencement.
b) A penalty consisting in a 75% of the total amount of the trip, if the cancellation occurs between the forteen day and tenth before the date of the trip's commencement.
c) A penalty consisting in a 100% of the total amount of the trip, if the cancellation occurs within the last ten days before the date of the trip's commencement.
CANCELLATION PROCEDURE:
The cancellation in any case MUST BE NOTIFIED BY:
- email to info@happyerasmus.com and be answered by Happy Erasmus staff.
- in person at the Happy Erasmus Office where you will receive a document certifying that they received your request.
* No other means of notification is considered official for which the request will not be processed.
***********
PROCEDURE FOR CHANGE OF THE TRAVEL HOLDER:
Administrative fees: 2 euros
The change of the travel holder must be notified by:
- 2 emails to info@happyerasmus.com BY BOTH INTERESTED PARTS and be answered by the Happy Erasmus staff.
- in person at the Happy Erasmus Office where the change be made instantly if nothing prevents it. The presence of both interested parts is required.
IN CASE OF A NOMINAL PASSAGE OF THE BOAT OR AIRCRAFT IN THE TRIP AND THE CHANGE OF THE HOLDER REQUIRES THE ISSUANCE OF THE NEW PASSAGE OR NEW INSURANCE POLICY THE MANAGEMENT PRICE COULD INCREASE CONSIDERING THESE ADDITIONAL COSTS.
***********
- All activities are subject to a minimum number of participants. Happy Erasmus reserves the right to cancel this activity if the minimum number is not reached.
- The program may be subject to changes in order to improve the development of activities.
- Last minute changes such as modification of place, time, etc. will be notified through email, being each one responsible to provide a valid email and consult it even within 2 hours before the trip.
***********
IF THE TRIP IS CANCELED BY THE COMPANY, THE CUSTOMER RECEIVES THE FULL REFUND OF ALL PAID AMOUNTS
